Contact Us

Most of what goes wrong has an answer inside the app, and these four are the common ones.

• Forgotten password — use Forgot password. A reset link reaches you faster than any reply will.
• A figure looks wrong — start with Transactions and the date range it was counted over. Almost every one of these turns out to be a date range or a missing entry.
• A task is due at the wrong time — check the time zone in Workspace settings. Due times are stored as a fixed instant and shown in the zone set there.
• Moving to a new phone — take an encrypted archive from Backups first, then restore it on the other side.

The About page explains what the app does and what it does with your data, and is the quickest way to answer most questions about either.

A reply is only as good as what it has to go on. These few details save a round trip.

• The email address your account uses, if it is about an account.
• Where you were in the app, and what you expected to happen instead.
• Whether you were on the website, Android or Windows — and the version from the About page.
• The exact wording of any error, if there was one.

Never send your password, your vault passphrase or your vault recovery code — not to this address, not to anyone. Nobody will ever ask you for them, and nobody can do anything useful with them. Email is not a safe place to put a secret.

• Delete my account and everything in it. Not yet a button in the app, so this one really does need an email. Send it from the address the account uses. Export anything you want to keep first — deletion is not reversible.
• A privacy question, or a request about your data. What is held and how to get it out is on the Privacy Policy page; anything it does not answer comes here.
• A security flaw. Please write before publishing it, with enough detail to reproduce it. It will be taken seriously and fixed rather than argued with.
• A copyright or attribution correction. See Copyright & Licences for what to say.
• Permission to reuse the code. Worth asking. The answer is more often yes than the Copyright page's plain wording suggests.

The app is built to be self-hosted, so the server holding your records may not be the author's. Anything about your data — who can see it, deleting the account, a password that will not reset — has to go to whoever runs that server, because they are the only person who can act on it. Questions about the software itself are still welcome here.